The Joss Stone Foundation Baby Cuddling Volunteer Program
Welcome to the NICU Baby Cuddler Program, an evidence-based training initiative developed to help hospitals implement safe, effective volunteer cuddling programs that complement clinical care in the NICU.
Created in partnership with the Joss Stone Foundation and Cheryl Allmon of East Tennessee Children’s Hospital, this course provides a comprehensive framework to help hospitals confidently launch and manage a program that supports infant outcomes, relieves staff workload, and strengthens family trust.
Because Every Baby Deserves To Be Held
Get free, unlimited access to the NICU Baby Cuddler Program. Volunteers are trained to deliver consistent, developmentally appropriate comfort and care within hospital protocols. The program includes two specialized learning tracks, one for hospital teams, and one for volunteers, each tailored to meet the practical and operational needs of your facility.
For Hospitals
A practical, evidence-based system to help NICUs safely integrate and manage volunteer cuddlers. From recruitment and screening to scheduling and long-term retention, this track supports your team at every step, ensuring a safe, sustainable, and compassionate program.
For Volunteers
A heart-led training designed to prepare approved volunteers to offer comfort and care to newborns in the NICU. This track equips them to enter the unit with confidence, collaborate respectfully with medical staff, and use soothing techniques that support infant development, all while adhering to strict safety, hygiene, and confidentiality standards.
"Volunteering as a baby cuddler has completely changed my life. I was nervous at first, but the training helped me feel confident and prepared. It’s not just about cuddling, it’s about being present for someone who really needs it. I’m so grateful to be part of something that truly makes a difference."
Maya Thompson Volunteer
"The Joss Stone Foundation Baby Cuddling Program has been a game-changer for our NICU. The training provided our volunteers with the confidence and skills to safely support our tiniest patients. Our nurses have noticed a positive impact, and parents feel reassured knowing their babies are receiving extra comfort."
Dr. Lisa Carter, NICU Director
Designed for Hospitals, Built for Impact
Training that supports NICU teams, volunteers and the babies they care for.
This online program equips hospitals to confidently launch and manage a Baby Cuddling Volunteer Program.
It also prepares volunteers to step into the NICU with clarity, compassion, and clinical awareness.
✔️ Role-specific training videos
✔️ Real NICU-based scenarios
✔️ Clear safety and compliance guidance
✔️ Certification upon completion
✔️ Built-in tools for hospital integration
Whether you're running the program or volunteering in it, this course helps everyone give NICU babies the comfort they need to thrive.
#TogetherWeCan
A Small Act.
A Lasting Impact.
Let's Do This Together
Thank you!
Write your awesome label here.
#WorldOfKnowledge
Healing Starts
With Human Connection.
Created with
